Reviews

Small dealerships which is big on customer service!!!

First: Bought used 2023 1500 w/29k at time of purchase from another dlr. and looking for a servicing dlr. in immediate area. This was first appt. To have vehicle in and review dlrshp. Next: Spoke to Gracie to schedule an appointment, kudos on interactions. Now: Arrived at front entrance of dealership, walked in and immediately asked could I be helped, directed to the service department to let them know that I was there. After initial paperwork and information exchanged, shown where coffee was at, toured the front sales & dealership entryway and observed many outdated or, as I would call, ‘issues of perception’,ie; boxes with old parts on benches where customers could set, spider webs in display cases, too much old, sun-faded paper and displays, personal or dealership items that should not be on floor, etc. Perception drives image. Parts and service personnel knowledgeable. Appointment for engine oil change went as scheduled, and on time but did not receive a checklist as told or any upsell on service timing unless I generated the question. Checkout and payment transaction went smoothly.

Pleasant telephone conversation, easy going and very accomodating called for a last minute oil changed was able to drop off truck night before and was finished before noon next day.

Gracie was helpful and the technician took pictures to show me what the issue was with my vehicle. Teague Chevrolet has an awesome service department.

FROM NEW OR USED CAR PURCHASES TO SERVICE AND REPAIR,IM ALWAYS TREATED LIKE I MATTER, THAT MEANS THE MOST TO ME AND MY FAMILY .....KEEP UP THE GREAT WORK

I had a very good experience with Teague Chevrolet. All employees that I encountered were friendly, cheerful, and helpful.

Fast friendly service. Was kept up to date during my service

Great job.

Service Manager and crew are always efficient and professional. Excellent service.

Gracie was very prompt. Went over my issue thoroughly.